![]() ![]() You’ve collected years of knowledge (a massive benefit to your company) into a thorough bank of documents in your office.īut, are your team members just as organized with the documents they are responsible for? How much time do you spend printing and copying each week? How much have you budgeted for rising paper and ink costs? ![]() You’ve always kept thorough records in a neat system, and it’s proven time and time again to be to your advantage. You’d consider yourself to be an efficient, organized and detailed leader. 2UnitedHealthcare Community Plans are excluded 3 For the most up-to-date information, exclusions and full schedule, go to UHCprovider.Nobody knows your business better than you. Behavioral Health Medicare supplement products UnitedHealthcare West UMR UnitedHealthcare Global Student Resources Erickson Advantage Plans and Home- and Community-Based Services providers. ![]() 1Currently excludes: UnitedHealthcare Commercial Plan of New Jersey UnitedHealthcare Community Plan of Indiana UnitedHealthcare Community Plan of Kansas UnitedHealthcare Community Plan of Kentucky UnitedHealthcare Community Plan of Louisiana UnitedHealthcare Community Plan of Michigan UnitedHealthcare Commercial, Medicare and Community Plans of Minnesota UnitedHealthcare Community Plan of Missouri UnitedHealthcare Community Plan of Nebraska UnitedHealthcare Community Plan of Washington, D.C. You can still set up e-delivery and turn off mailings any time. The Provider Communications chapter in the administrative guide ( /guides) provides more details. Please update your preferences regularly. We must have a valid email address on file to send you required notifications and important information. Network professionals please note: Health care professionals and facilities in the UnitedHealthcare network are required to do business with us electronically. If you work with an outside vendor for your mail processing, please talk with them about this change. (The announcement will include any applicable exclusions.) We encourage you to share this information and start using our digital solutions ahead of each change. Look for announcements in /news 90 days before mailings end. We are transitioning most 3 contracted health care professionals (primary and ancillary) and facilities from paper to digital communication over the next several years. Note: You cannot start or submit prior authorizations using TrackIt. From TrackIt, you can move directly to the Prior Authorization and Notification area of the portal where you can explore a case further, add required information or link to Document Library. TrackIt – Check determination status and take action on prior authorizations for your entire practice/facility TIN level) at a glance using this tool.Paperless Delivery Options for Primary Access Administrators See our Paperless Delivery Options for Primary Access Administrators for more information. ![]() If multiple staff members require notification, the Primary Access Administration can consider using a group email address. Document Library notifications are limited to 1 email address per tax ID number (TIN). When new letters are available in Document Library, an email notification will be sent to the address on file, which is typically the Primary Access Administrator. Then, click Document Library and select the Prior Auth Letters folder.In the menu, select Documents & Reporting.Sign into the portal – Go to and select Sign In in the upper-right corner, then sign in with your One Healthcare ID and password.We encourage you to set up a daily task to check it for updates. You can check Document Library for new letters at any time. Document Library ‒ Immediately view letters in this secure repository of claim-related communication and reports within the UnitedHealthcare Provider Portal.How to view prior authorization and clinical decision letters online Complex care management and OrthoNet letters available in Document Library.Extension for lack of clinical information letters.Inpatient review letters, including concurrent, retrospective, length of stay and level of care.Pre-service/prior authorization decision letters. ![]()
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